Shipping and Return Policy


Urban Queens Brand is only shipping to our Queens in the US. We are working to reach our Foreign babes. 

Please allow 1-2 business days for processing before your items are shipped. 

All tracking information will be provided to your email once the tracking number has been created

Returns and Exchanges

We are currently not accepting any returns. 

Should your product be received damaged or not as described, we will issue store credit in the full amount of the defected product.

For the protection of our Babes we are not accepting any exchanges.

We stand behind our product and guarantee you’ll fall in love with your Royal experience. Should you have any questions or concerns, please feel free to email us.